MOBILE APPLICATION
MEDIA
Search system for videos recorded with filters for:
- Date range;
- License Plate / Order Number;
- Video Status (Draft, In Approval, Sent, Received, Failed, Viewed, Replied);
- Type of publication (Public, Via Email, Via SMS);
- Dealership;
- Brand;
- Professional Position (Operator, Technician, Acceptor, Supervisor).
Search results with:
- Dealership Location;
- Brand;
- Type;
- User;
- Upload Date and Time;
- Subject;
- Type of reception;
- Format;
- Link to complete record.
Complete media form with:
- Upload date and time;
- Type of reception;
- End customer preview;
- Video;
- License Plate or Order Number;
- Dealership Location;
- Brand;
- User;
- Title;
- Text;
- Visibility;
- Message;
- Status;
- Attachments;
- User CSI rating;
- Send again;
- Expiration settings;
- Delete;
- Downloads;
- Marketing Automation (Follow Up).
Visualizations Details:
- View Date and Time;
- Connection IP;
- Device;
- Browser;
- Location.
COMMUNICATION TO THE CUSTOMER
Card received by the customer with:
- Title;
- Message;
- Video / Slideshow;
- License Plate / Order Number;
- Author;
- E-mail;
- Phone;
- Customer rating;
- Direct call;
- Direct email message;
- View quote;
- Inserting / Reading Comments;
- Live Chat (Videocall direct);
- Location map.