AutoMovie  is a multimedia storytelling platform with machine learning and artificial intelligence systems for the automotive industry; it transforms the relationship with the customer.

This Video Communication Framework provides effective, efficient, safe, usable solutions to maximize user experience while it collects qualitative information for machine learning/AI systems.

It is a framework or a set of functionalities that can be assembled into flexible solutions completely fitting for the needs of those who use it unlike a software product that generally obliges the user to compromise.

This means that the framework can be integrated with existing solutions (management, web platforms, CRM, business intelligence systems, etc.) both for reading and writing.

In particular, it is possible to integrate the system with the most popular DMS (Dealer Management System) such as Sipad.X by Pentana Solutions, Autoline by CDK, Infinity by Visual Software and Concerto by Global Automotive or with other cloud software.

The framework integrates an online training system and can be used in the following sectors:

  • Sale of new cars / vehicles / km0;
  • Sale of used cars / vehicles;
  • After Sales Services;
  • Workshop activities;
  • Bodywork activities;
  • Warehouse activities;
  • Rental services.

 

AutoMovie is real Storytelling System equipped with machine learning allowing automotive operators to:

  • Record Videos;
  • Record Sequential Videos;
  • Take pictures;
  • Create photo slideshows;
  • Telling stories…

… to be sent to the customer while tracking every interaction and using these information assets to implement, also through artificial intelligence suggestions, more efficient communications that maximize the customer’s user experience.

Operators can add SMS numbers and email addresses or directly integrate DMS data via unique identification codes (such as license plate, order number and so on). 

The system:

  • is completely GDPR compliant;
  • is completely cookie law compliant;
  • uses SSL encrypted traffic;
  • is equipped with an encrypted backup system;
  • Is based on rolling updates;
  • fully supports multilingual management;
  • is compatible with all browsers and desktop, tablet and mobile operating systems.


The framework is a multilevel system:

  • area manager accounts can manage followed dealerships;
  • administrator accounts can manage the details of locations, brands, specialties and all user privileges;
  • supervisor accounts (such as those of acceptors) can approve or reject communications set by lower level users;
  • Operator accounts can record videos, take photos and set up communications.

The produced media can be integrated on:

  • AutoMovie Server;
  • YouTube;
  • Vimeo;
  • Social Network;
  • Institutional site;
  • Streaming platforms;
  • Dealer Management Systems;
  • Third party applications.

Whenever a media is played, the sender is informed by a specific notification.

The system is designed to guide the operator to carry out operations with the utmost

simplicity and in the most intuitive way possible.

The framework consists of:

  • mobile application (Android and iOS);
  • web based application;
  • control, management and analysis panel;
  • tracking system;
  • machine learning system;
  • artificial intelligence system;
  • production quality detection system;
  • customer sentiment detection system (CSI).

 

The characteristics of the system can be summarized in:

  • Multilevel system;
  • Hosted on the cloud;
  • Available on all devices;
  • Compatible with all operating systems;
  • Switching a user from one device to another with automatic synchronization;
  • It can be integrated via plug-in to existing information systems (both incoming and outgoing);
  • Maximum User Experience.

 

The system also integrates:

  • Live streaming: which allows the operator to show the customer in live mode the vehicle, its intervention or detail a quote;
  • VideoChat: possibility to start a video call or a call with the customer;
  • Attachments: possibility for the operator to add attachments (documents, quotes, brochures, etc.) to be delivered to the customer with notification of opening;
  • Online Quote: possibility for the operator to set an online quote that the customer can accept with a click;
  • Discussions: private area for information exchange between operator and customer;
  • Marketing automation: follow-up system that allows the operator to set triggers to activate reminders at certain expiries.

INTEGRATIONS

The system integrates with the most popular DMS (Digital Management System) such as Pentana Solutions’ Sipad.X, CDK’s Autoline, Visual Software’s Infinity and Global Automotive’s Concerto but also with any other API equipped software or via Http Hook, JSON, SOAP, XML exports/imports features.

CONTACT